we want you to be completely satisfied with your purchase. If you're not in love with your beauty products, we're here to make it right.

Returns:

• You can return any product within 30 days of delivery.
• Products must be in their original packaging, unused, and with all tags attached.
• To initiate a return, contact our customer service team via email or phone, providing your order number and reason for return.

Refunds:

•  We'll provide a full refund of the purchase price, minus shipping costs, within 5-7 business days of receiving your returned product.
• Refunds will be processed through the original payment method.

Exchange Options:

• If you'd like to exchange a product for a different variant or product, we'll facilitate the exchange within 30 days of delivery.
• You'll be responsible for paying any shipping costs associated with the exchange.

Damaged or Defective Products:

• If you receive a damaged or defective product, we'll replace it free of charge or provide a full refund, including shipping costs.
• Please contact our customer service team within 3 days of delivery to report any damage or defects.

Exceptions:

• Due to hygiene and safety reasons, we cannot accept returns or exchanges for opened or used products, except in cases of damage or defects.

Customer Satisfaction Guarantee:

• We're committed to providing high-quality products and exceptional customer service. If you're not satisfied with your purchase, we'll work with you to resolve the issue.

This policy aims to provide a hassle-free return and refund experience for your customers, while also ensuring that you're protected from potential losses.