Shipping policy
Last updated: 15 October 2026
Beauty Bae delivers Korean skincare across the United Arab Emirates. Here is exactly what to expect.
Where we deliver
We deliver to all seven emirates, Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
We do not currently ship outside the UAE.
Delivery charges
- Standard delivery anywhere in the UAE, AED 15
- Orders over AED 100: free delivery
The charge is calculated automatically at checkout. The free delivery threshold is based on your order total before the delivery charge, and after any discount code has been applied.
How long it takes
We pack orders within one working day of receiving them. After that:
- Dubai: 1 to 3 working days
- Other emirates: 2 to 5 working days
Our working week is Monday to Sunday. Orders placed during a public holiday are processed on the next working day. Delivery times can stretch a little during Eid, Ramadan and National Day.
Your delivery address
A landmark or a map pin gets a parcel to you faster than a street name alone, so please help our courier find you:
- Give a mobile number that will be switched on
- Include your building or villa number, the street and area, and a nearby landmark
- A Google Maps location pin (or your Makani number in Dubai) is the single most useful thing you can add
If a delivery fails because the address was incomplete or we could not reach you by phone, the parcel comes back to us and a second delivery attempt will be charged again.
Tracking your order
You will get a confirmation email the moment your order is dispatched, with a tracking number where the courier provides one. If you have not heard from us within two working days of ordering, email info@beautybae.ae and we will check on it.
Cash on delivery
Cash on delivery is available across the UAE. Two things worth knowing:
- Please have close to the exact amount ready, couriers do not always carry change
- The courier will normally call before arriving, so keep your phone nearby
If your parcel arrives damaged
Do not throw the packaging away. Photograph the outer box and the product as you found them, and email info@beautybae.ae within 48 hours of delivery. We will replace or refund it, see our Refund Policy for the full detail.
Storing your skincare in the UAE heat
Please do not leave your parcel sitting in a car or in direct sun. Actives like vitamin C, retinal and some sunscreens degrade quickly above 30°C. Bring your order indoors as soon as it arrives and store it somewhere cool and dark.
Questions about a delivery?
Email info@beautybae.ae or WhatsApp +971 56 973 2355.
We reply Monday to Sunday, 9am to 7pm.
